Multichannel Marketing &
We connect things that you didn't even think of. Our goal is to make your business life more productive while providing peace of mind.
What we do
Using advanced tools, we connect business apps together...
Imagine calls, texts, chats, emails, ads, web forms, quizzes and more... all talking to each other. If they were all communicating & linked together, taking specific actions 24/7, what would that do for your business and customers? One word... smooth.
Dump the Chaos
Get rid of chaotic outdated methods by connecting processes with smooth automations.
Left Hand vs Right Hand
Now departments that didn't work together consistently, do so with smooth precision and predictable outcomes.
Clear the Clutter
Customers can tell you're running a much smoother business with their needs being met consistently.
Incoming opportunities from all angles
We use a pretty powerful and seamless method to take incoming calls (leads, orders, etc.) and not only track them, but by using automation, trigger the outcome of the call into a specific action that moves a customer forward in fulfillment. Customers are notified automatically that their project or order has an update.
Incoming texts from clients and customers can be a real weak point in servicing your peeps. For example, scheduling from a text can be either a time consuming task or an automated event. Texts with specific work flows trump time sucking exchanges in most all cases.
Now that chat bots have proven themselves time and again, it's time to deploy these little virtual agents into some serious time saving and efficient business tasks. Take customer service to a whole new level. Using these internally with your staff can cut repetitive task time into mere seconds versus minutes or even hours in many cases. We love scripting chat bot use cases into functional tools for your business. Finally, guide your staff and customers on their journey to finding successes with your products and services.
By using powerful incoming and intelligent filters, you can finally take your normal emails that inundate your Inbox and do something absolutely cool with them. For example, you receive an email asking for prices on one of your more expensive services. Instead of reaching for the quote book or online docs to gather it up, use our built-in benchmarks to trigger an automated and yet completely personalized and accurate quote based on a set of business rules that are in place. The outgoing email to your customer will be received in quick fashion and in such a professional way that they will be very impressed and awed by how you did that! Let's talk about how we can implement this powerful tool in your business today.
Whether it's Google ads, Facebook, Instagram, Pinterest, or ads on any of the many ad networks available... it's imperative that you have metrics reporting down to a science. This is obviously a real budget saver on what's working and what isn't. But there's more. You can now take your ad campaign tracking and integrate it with CRM tools to greatly enhance customer outcomes, generally through email updates. These notifications can move a prospect from tire kicker to tire buyer. If email isn't your best choice, these same notifications can be automatically texted to your client at just the right moment in the buying cycle.
Since the Internet was born and websites were first fired up, the web form has become the primary way for a prospect or customer to send you a message. While still in use today for many purposes, some of these can be better served using greater interactivity with quizzes, surveys and chat bots. Either way, it's imperative that the simple web form doesn't just fire off an email with the contents thereof, but that it also fires off a follow up sequence. Did you know that most companies only follow up with about 27% of their prospects? It's a terrible stat and a disturbing trend in customer acquisition. If you do nothing else in any automation, be sure it's that these form submissions turn into a constant follow up sequence to help your prospect along in their journey.
Online quizzes are becoming insanely popular. They are finding many uses such as this online concussion test. You can become quite creative in structuring any kind of quiz that makes it fun and engaging or entirely educational in nature. No matter which way you go, taking the results of that quiz using logic flow, we can assist you in putting together yet another follow up sequence, or schedule an appointment for example. Even fire off an email based upon the results, that recommends a specific product or service to your customer. Let's chat about the possibilities.
why we do it
We’ve been there
From auto parts, to real estate, to warehousing and online business... we've experienced how quickly daily business tasks with all the many moving parts become an unwieldly beast at the end of each business day. Most of these operate in their own unique bubble. It only makes sense to see what pieces can communicate and link together to increase customer satisfaction and smooth business processes. At the end of the day, it brings such a peaceful confidence that things which can be automated are and working 24/7 in the background.
Our mission: to bring innovation to small biz
Such tools for so many years have only been available to the biggest of corporations and fortune 500 companies. Today, these valuable tools and integrations are finally very affordable to the everyday small business. We should know, we use them daily in our own operations. Yes, these innovative tools are game changing for most small business, yet only a fraction will ever employ them.
HOW WE DO IT
What is the process for getting started?
We love automations. We especially love it when we can help clients solve integrations from the smallest to the most complex processes. When properly done, the results speak for themselves. We would love to have you as our next success story... looking for case studies now.
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Find us here: 102 Liberty Ave. Evanston, WY. 82930